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Three ways to book an appointment: Online, Call us (403)873-8999 or Text Us (506)497-5041

Return & Refund Policy

Thanks for shopping at Silverado Medical and Aesthetic Clinic.

If you are not entirely satisfied with your purchase, we’re here to help.


You have 14 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.


Once we receive your item, we will inspect it and notify you that we have received your returned
item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive your refund roughly 5 -10 business days after your return is approved, depending on your card issuer’s policies.


You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.

Contact Us

If you have any questions on how to return your item to us, contact us via phone (403) 873-8999 or email us at [email protected].